Terms & Conditions as of December 1st 2019
for La Chalet Chanterelle operating under the legal entity, Les Restaurant Chanterelle
Le Restaurant Chanterelle - 113 ROUTE DE TANINGES 74110 LA COTE D'ARBROZ FRANCE - Port. : 0608625545 - Email : [email protected] - IBAN : FR76 3000 3001 0500 0270 0129 077 - SARL au capital social de 1,000 € - Siret : 79341582900019 - N° TVA FR01 793415829
1) Board Options:
FULL BOARD - THE WHOLE NINE YARDS
HOLIDAY CONSULTATION - EVERYTHING IS POSSIBLE
Planning your holiday can be a bit like hard work, fear not we will help you. We understand how it works over here and with many connections, ideas and know-how, we will help arrange aspects of your holiday; such as transfers, ski hire, lift passes, activities, tours, transport, paragliding, even Helicopter transfers. Get in touch with us and we will provide consultation and ideas for your holiday, free of charge or obligation.
HALF BOARD - TICKS ALL THE BOXES
Half board is the lighter option that ticks all the boxes,
All our clients are catered to with the greatest care and attention.
Holiday consultancy is available to tailor your holiday completely. Please contact us free of charge or obligation
BASIC/SIMPLE BOARD - EXPLORER
Basic Board is the perfect option for the explorer, the local area has some of the most unique and enchanting restaurants in the Alps. There are possibilities a plenty from the town to the peak you will find something new every day accept Wednesdays, la-Chanterelle restaurant operates 2 services a day and is at your disposal.
What to Expect:
ROOM ONLY
DAILY CLEANING OF COMON AREAS
ACCESS TO ALL FACILITIES (i.e. sauna there are extra charges)
SIMPLE BOARD
BREAKFAST - ALL INCLUSIVE
HALF BOARD
COFFEE & TEAS
DINER - ALL INCLUSIVE
FULL BOARD
HIGH TEA & APRES SKI - ALL INCLUSIVE
EVENING APERITIF & RECEPTION
TASTERS- - CANAPES
3 COARSE DINNER - MENU CHOICE
INCLUSIVE BAR MENU (bear and house wines)
2) Chalet Policies
a) Cancellation and prepayment policies (non-refundable bookings)
a. The guest will be charged a prepayment of the total price of the reservation at time of reservation or a partial prepayment at time of reservation and the remaining of the total price of the reservation at check-in
b. The guest will be charged the total price of the reservation if they cancel at any time
c. Should the chalet cancel your reservation for any unforeseen reasons, a full credit shall be returned to you.
b) Children & extra beds
a. Children of any age are allowed
b. Cots - depending on availability, cots are available but you are requested to inform us at time of your reservation is made
c. Extra beds - No extra beds are available
c) Guest payment options
a. We accept cash
b. We accept the following credit cards: Visa, V PAY, Mastercard, Maestro, American Express, Discover, Diners Club, or Union Pay logo as well as NFC payments via Google and Apple Pay
c. We accept Bank Transfers to be done at time of reservation to confirm your stay
d) This is a nonsmoking facility in all rooms and public spaces
e) No pets are allowed
f) No cooking is allowed in the kitchen by guests
g) Check-in and check-out times
a. Check-in from 16:00 to 18:00
b. Check-out from 08:00 to 10:00
h) Temporary closure of facilities
a. Hot Tub
b. Free Wi-Fi (we having issues with the local provider)
i) Private goods and belongings
a. Please keep your private belongings in your possession or in your room and locked
b. Chalet team and property cannot be liable for any loses of any of your private belongings during your stay
j) Age restriction: The minimum age for check-in is 18
k) Curfew: Entry to the property will be closed between the hours of 22:00 and 07:30
3) Additional conditions
a. Please inform La Chanterelle - Mountain Lodge in advance of your expected arrival time. If outside our normal check-in hours, additional charges may apply. You can use the Special Requests box when booking or contact the property directly with the contact details provided in your confirmation.
b. Guests are required to show a photo identification, COVID PASS and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
c. Payment before arrival via bank transfer is required. The property will contact you after you book to provide any additional instructions.
Fine Print
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
In accordance with government guidelines to minimize transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In accordance with government guidelines to minimize transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.